Bilingual Sales Representative – Outbound calls

Location: Montreal, Quebec

Employee Status: Permanent

Schedule: Full time

Education: High school diploma

Job Description

Fairstone is Canada’s leading non-bank provider of responsible lending solutions. With roots in Canada since 1923 and over 200 branches coast to coast, Fairstone provides personal loans and home equity loans designed to suit today’s borrowing needs. Fairstone also partners with a wide network of businesses to deliver flexible consumer financing programs. Fairstone is proud to make a difference in the communities where we live and work, because community matters.

Please visit our website: https://www.fairstonecanada.ca/home

Do you have a passion for sales? Are you a motivated go-getter?  Do you want to be part of a dedicated team of professional telephone sales agents who provide exceptional service for our clientele?

 What do we have to offer:

▪An opportunity to build your sales and customer service skills
▪A great work environment located in the heart of downtown and easily accessible by public transit 
▪Paid training
▪Competitive base salary
▪Incentive plans
▪A comprehensive benefits program
▪Employee discounts
▪Employee engagement activities

Your work life:

▪Guaranteed 40 hours a week
▪Monday to Saturday shifts (9:00am to 6:00pm; 11:00am to 8:00pm; 2:00pm to 11:00pm); Saturday 8:00am to 8:00pm department hours 
▪Open space office environment with up-to-date technology

What will you be doing:

▪Manage all outbound and incoming customer calls
▪Interact with existing and prospective customers promoting the products and services available at Fairstone.
▪Provide customers with information on the features and benefits of lending products and answer all questions customers may have
▪Manage the loan application process over the phone with the customer by completing a loan application and reviewing credit worthiness
▪Refer qualified customers to their local branch office to complete the loan process

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities.  Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Please send your resume to : careers.carrieres@fairstonecanada.ca 

 

Job Qualifications

▪Excellent communication and customer relationship skills
▪Knowledge of Microsoft Word, Outlook, Excel, Power Point
▪Sales experience, a plus
▪Capable of working in a high volume call center
▪Capable of working autonomously and positively contribute to team
▪Ability to multitask and prioritize
▪Bilingual – English and French
▪Willingness to work flexible hours which includes evening and weekend hours. To support our customers in all time zones, we offer various work shifts / work schedules. Some later evening work schedules may include a shift differential