E-commerce Product Owner

Location: Montreal, Quebec

Employee Status: Permenant

Schedule: Full time

Education: Bachelor

Job Description

Fairstone is Canada’s leading non-bank provider of responsible lending solutions. With roots in Canada since 1923 and over 200 branches coast to coast, Fairstone provides personal loans and home equity loans designed to suit today’s borrowing needs. Fairstone also partners with a wide network of businesses to deliver flexible consumer financing programs. Fairstone is proud to make a difference in the communities where we live and work, because community matters.

Please visit our website: https://www.fairstonecanada.ca/home

Reporting to the Lead Product Owner, and a key leader of the Digital Office, the ideal candidate will be responsible for the creation of a comprehensive e-commerce strategy to drive targeted business goals.

The ideal candidate will own the e-commerce product strategy and commercialization process for this new product offering.

The candidate will work cross-functionally with the sales organization, IT and the broader business to execute big and small initiatives across multiple channels to implement customer-centric solutions and revenue growth for the overall business.

This represents a unique opportunity to be part of a team with the goal of innovating the market leader in providing consumer finance products to Canadians. This is a broad role with an opportunity to touch a lot of pieces, solve many interesting problems and have an impact on the overall business.

How you’ll make an impact:

▪Create a new e-commerce product offering for Fairstone to drive new customer acquisition.
▪Leads the sales product’s/processes strategy, innovation, prioritization as well as execution, all aspect of the product lifecycle for the branch network and retail sales portfolio
▪Develop and maintain the product and feature roadmap and manage prioritization and trade-offs among customer experience, sales, margins, site performance and operational support. Develop consensus around prioritization.
▪Vet new proposals impacting the backlog and as needed develop the supporting business case 
▪Collaborate and communicate with the business to directly influence and shape business objectives and define design requirements
▪Provide on-going assessment of industry trends and customer needs/requirements by leveraging industry research, consumer research, and professional networking.
▪Provides guidance and direction to vendors
▪Challenge the status quo

Please send your resume to : careers.carrieres@fairstonecanada.ca 

Job Qualifications

What’s the ideal candidate look like:

▪Broad experience in agile and product management
▪Broad understanding of eCommerce space including: mobile, eCommerce technology, and products and services
▪Dynamic team player, problem solver with a proven track record of executing and making an impact on a digital product roadmap.
▪You are an expert when it comes to defining an optimal user experience and process optimization and are equally knowledgeable when it comes to proposing marketing strategies and measuring performance analytics.
▪You are known for being innovative and digitally savvy
▪Problem solver who thrives in a high paced collaborative environment
▪You’re only satisfied by driving measurable results and you’d rather see fast change, test and iterate than wait for perfection 
▪You are technical enough to be dangerous and are able to write user stories, and communicate with technology
▪Utilizes a data-driven approach to drive decision-making
▪Your enthusiasm is infectious
▪You go the extra mile to exceed customers’ expectations

Nice to haves:

▪French Language – spoken and written
▪Experience in Agile Methodology