Fairstone is Canada’s leading non-bank provider of responsible lending solutions. With roots in Canada since 1923 and over 200 branches coast to coast, Fairstone provides personal loans and home equity loans designed to suit today’s borrowing needs. Fairstone also partners with a wide network of businesses to deliver flexible consumer financing programs. Fairstone is proud to make a difference in the communities where we live and work, because community matters.
Please visit our website: https://www.fairstonecanada.ca/home
Fairstone is a great place to begin or grow your professional career. We offer training programs to help you build your skills and abilities in the consumer lending industry. At Fairsonte we offer a competitive salary and comprehensive benefit plans including Health, Dental, Vision, pension plans, Paid Time-Off and much more.
▪Perform outbound calls to current, former and prospective customers advertising the products and services available at Fairstone.
▪Provide customers with information on the features and benefits of lending products and answer all questions customers may have
▪Manage the loan application process over the phone with the customer by completing a loan application and reviewing credit worthiness
▪Refer qualified customers to local Fairstone branch offices to complete the loan process
▪Manage early stage past due accounts for the purpose of updating customers financial situation and presenting an appropriate solution when available.
▪Training will be provided to gain consumer lending knowledge to follow company policies and procedures, provincial and federal regulations, credit review and account management
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
▪Strong sales ability
▪Call center experience an asset
▪3-5 years of sales experience preferred
▪Excellent communication and customer relationship skills
▪Demonstrated ability to work under limited supervision
▪Knowledge of the Microsoft Office Suite.
▪Ability to gather information through conversational questions to help uncover customer financial needs and credit worthiness
▪Willingness to work flexible hours which includes evening and weekend hours.